FAQ
Frequently asked questions
Which countries do you ship to?
We ship worldwide — including the USA, Europe, Canada, Australia, and more.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location, most orders arrive within 5–10 business days. See our Shipping Policy for full details.
How can I track my order?
You will receive a tracking number via email once your order ships. Use it to track your package in real time.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What is the return policy?
We offer a 30-day return policy.
See our Return, Exchange & Refund Policy for full details.
If you're not satisfied, contact us at
support@furaway.shop for assistance.
Who do I contact for support?
Our friendly team is here to help! Just email us at support@furaway.shop Maximum response time : 12 hrs
Are your products safe for animals?
Absolutely! Our products are made with safe, tested materials, always designed with the well-being of animals in mind
Does the product work on all types of fur?
Yes, our products are effective on different types of cat fur, dog fur, and other pet fur as well.